How can we help you?
How can we help?
Nero Finance Pty Ltd (trading as Redlands Mortgage Solutions) is a licenced mortgage broker, holding a Credit Licence issued by ASIC (Australian Securities and Investment Commission). This licence is required to comply with the National Credit Act which is designed to protect consumers of credit such as home loans.
As a licensed mortgage broker under the act, Redlands Mortgage Solutions must maintain professional standards in providing responsible advice, continued education, and other regulatory requirements to ensure its clients are provided proper disclosure and given responsible advice which benefits them.
Nero Finance Pty Ltd (trading as Redlands Mortgage Solutions) is a full member of MFAA (Mortgage & Finance Association of Australia). MFAA is the peak industry body for mortgage brokers and its members must adhere to an industry code of practice which sets high professional and ethical standards for its members.
Our membership with MFAA demonstrates our commitment to integrity, professionalism, ongoing professional development, and shows our promise to always put our client first.
All brokers must be a member of an Aggregator which sits between the broker and most of the funders. Redlands Mortgage Solutions has chosen Connective as their Aggregator because of the support it gives us in providing the highest level of service to our clients.
Connective provides us with:
As part of our commitment to our clients and the advice we provide, Nero Finance Pty Ltd (trading as Redlands Mortgage Solutions) is a member of CIO (Credit & Investment Ombudsman).
CIO is an impartial external dispute resolution scheme which provides recourse to a client who has had a complaint about our services and feel that we did not adequately resolve it.
Our membership with CIO is further demonstration of our commitment to good quality, professional, and impartial advice to our clients.